Home / AI lead-response automation
Service
Reply to every lead in under a minute, 24/7
Leads go cold quickly. In a Harvard Business Review study of 1.25 million sales leads, companies that contacted a lead within an hour were nearly seven times as likely to qualify it as those that waited even an hour longer. Most businesses can't staff that, so we automate the first response and hand the conversation to you when it matters.
What you get
- Instant first response on website chat, forms, SMS and email, in your tone of voice.
- Qualification and booking. The agent asks the questions you'd ask and offers real calendar slots.
- CRM sync. Every conversation is logged with its source, so you can see which channels pay.
- Human handoff. Pricing, complaints and unusual requests come to you with the full transcript.
- Kill switch and audit log. Pause the agent in one click; every message and decision is stored in your own database.
- Monthly report with p95 response time, bookings and escalations in plain English.
How it works
- Discover (week 0). A free 30-minute call and a one-page Systems & Lead Flow Audit Memo showing where leads leak.
- Scope (within 48 hours). A written blueprint and statement of work with acceptance tests, such as "first reply in under 60 seconds".
- Build (about two weeks). A staging environment you can try, with a demo every few days.
- Run (monthly retainer). Monitoring, tuning and a monthly operations report. You own everything.
See the full process with sample deliverables, the reference architecture and the tested webhook-verification code every pipeline starts with.
Frequently asked questions
How fast will leads get a reply?
The design target, written into the statement of work as an acceptance test, is a first response in under 60 seconds, around the clock, on the channel the lead used.
Which channels does it cover?
Website chat and forms, SMS and email. We scope the exact channels with you in the discovery call.
Which CRMs and calendars can it connect to?
We build integrations to the tools you already use, typically HubSpot or Salesforce for the CRM, Google or Microsoft calendars for booking, and Slack for alerts. If you use something else, we check its API during scoping.
What happens when the AI doesn't know the answer?
It escalates. Pricing, complaints, edge cases and low-confidence answers go to you with the full conversation attached, and you can pause the agent at any time.
Is this a long contract?
It's a monthly retainer. You keep the system and your data if you cancel.